Working as part of the SWIFT programme has been great because it holds everyone accountable. The Payment by Result contract means everyone has to work hard to reach our objectives. And so far, the feedback from the population has been really good.Pacifique RudahigwaYme Grands Lacs
We are involved from beginning to end, we were consulted before the project started and we give our feedback as it is being implemented. We are also all working together so that the localities can obtain the “Village Assaini” label, a certification from the DRC government, which includes 7 criteria on water, sanitation and hygiene.Docteur Lucien BinduMedical Director of the Kirotshe Health Zone
The ASUREP is held accountable, we can’t spend a single franc without justifying it. Now, our biggest challenge is to convince users it is worth paying for our services. We must make people understand that they must contribute to the sustainability of the water network, otherwise the project is doomed to fail. Today we have water that is drinkable but they must understand that at some point, there could be a problem like a landslide for example. If we are not able to pay for repairs, there is a risk of having no potable water. The tariffs are being discussed by water deputies, elected by the community, with neighbourhood leaders. As soon as we have their proposals we can set an amount to be paid. When we collect money, we can set some aside for future extensions. We do not just need money to pay for daily operations or fix breakdowns. There are still places where people travel long distances to get drinking water, the ASUREP must be extended to these areas.Charles KakumbaPresident of the Bweremana ASUREP
3 times a week, I spend some time visiting my neighbours to ask them questions about their hygiene practices. I offer advice and try to raise awareness. I also report back successes to the SWIFT Public Health Promoters and if what we do is not working, we come up with a new strategy.Jeanne Kavira MoïseCommunity relay
We built our own latrines, now a lot of households have their own. We also installed devices to wash our hands.Kanaume KibikiriKyabondo resident