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‘Our listeners are really beginning to understand the importance of using soap for hand-washing’: SWIFT changes hygiene behaviour through local radio broadcasts

Elim Baasha, Radio Maata presenter, discusses broadcasts to promote the adoption of good sanitation and hygiene practices. Photo: Jane Beesley/SWIFT Consortium | Elim Baasha, animateur sur Radio Maata, décrit comment le programme SWIFT œuvre en faveur du changement de comportements en matière d’hygiène grâce à des messages radio adaptés au contexte local.

Watch a video of Elim Baasha, presenter at Radio Maata, describing how SWIFT works to change hygiene behaviour through local radio broadcasts

Elim Baasha taking part in a training exercise | Elim Baasha (à droite) et ses collègues de Radio Maata participent à un exercice de formation organisé par BBC Media Action

Elim Baasha (right) and colleagues from Radio Maata take part in a training exercise run by BBC Media Action, which is working with local radio stations to help them tackle cultural barriers and influence behaviour change

Patrick Mulehi, BBC Media Action broadcast mentor, runs a training session for local radio stations. Photo: Jane Beesley/SWIFT Consortium |Patrick Mulehi, mentor de BBC Media Action, lors d’une session de formation

BBC Media Action ‘broadcast mentor’ Patrick Mulehi during a training session. In addition to an understanding of how best to discuss sanitation and hygiene issues, participants gain the skills to edit pre-recorded material and put together jingles

We want the county government to be active about water… They have been very co-operative. When people ring in with questions, they are there to give a quick response. They also get to hear the audience’s concerns, and that is a good thing
Elim BaashaPresenter, Radio Maata
Patrick Mulehi, BBC Media Action broadcast mentor, at a training session for radio presenters. Photo: Jane Beesley/SWIFT Consortium | Patrick Mulehi de BBC Media Action lors d'une session de formation pour les animateurs et animatrices de la radio locale sur comment interviewer différentes personnes et présenter une émission.

BBC Media Action’s Patrick Mulehi flicks through ‘The Pulse’, a toolkit produced by BBC Media Action to inspire health communication

The Pulse, BBC Media Action training manual | « The Pulse » est une formation conçue par BBC Media Action pour aider à la communication en matière de santé et à la planification de contenus créatifs dans les médias visant à améliorer la santé publique.

‘The Pulse’ training manual is designed to support the planning of creative media programmes that support improvements in health

Elim participates in the training session with Patrick Mulehi, BBC Media Action Mentor | Elim Baasha taking part in a training exercise | Elim Baasha (à droite) et ses collègues de Radio Maata participent à un exercice de formation organisé par BBC Media Action

Broadcast mentor Patrick Mulehi (left) has introduced Elim Baasha (right) to health officers and other experts who can talk about WASH issues on his programme and lend their weight to the arguments

What has changed?

Among residents of Lodwar in Turkana County, in Kenya’s northern Arid and Semi-Arid Lands region, open defecation is common practice, and awareness of the importance of hygiene behaviours such as hand-washing with soap, treating drinking water and using latrines is low.

However, things have changed since local radio station Radio Maata (meaning ‘greetings’) began producing and broadcasting informative, interactive and locally relevant programmes and public service announcements which promote the adoption of good sanitation and hygiene practices.

‘Since starting the WASH (water, sanitation and hygiene) programme, our listeners are really beginning to understand the importance of using soap for hand-washing, especially when handling food and after visiting the latrine,’ says Elim Baasha, a presenter on Radio Maata, who says he knows this because of the feedback he receives from listeners.

The programmes also play a key role in facilitating discussions between communities, civil society and government, as county government staff are among the listeners, Elim says. ‘When we get calls from people, these public health officers are also hearing where the problems are, and can go and rectify them,’ he explains.

How has the change been achieved?

Elim, who has been broadcasting on Radio Maata for 18 months, is one of a number of local radio station presenters to have been trained by BBC Media Action under the SWIFT programme. He has been working with ‘broadcast mentor’ Patrick Mulehi to learn how to produce programmes on water, sanitation and hygiene which raise awareness and promote good practice.

‘I never knew what WASH was until we started working with Patrick,’ says Elim, who began by introducing what he was learning about the importance of hand-washing with soap, treating water and using latrines to his own family, and now discusses his experiences on air.

Elim broadcasts from 8 to 10 am every Monday morning, with each programme covering a different theme. ‘One time we only talked about flies for two hours, another time we talked about latrines, another school health, another water treatment, and so on,’ Elim explains.

Why does it matter?

Formative research conducted by BBC Media Action in the areas of Kenya in which it is working under the SWIFT programme found that, across the Arid and Semi-Arid Lands, most of those surveyed said diseases such as diarrhoea, typhoid and stomach complaints were common. Many recalled a significant number of cholera outbreaks, especially during the dry seasons, and reported that trachoma was still a major problem, especially among children.

In Turkana, most people defecate around bushes and along rivers, even in areas where latrines are accessible, and communities do not link cleanliness to health. The broadcasts supported by BBC Media Action are addressing local attitudes and cultural barriers to using latrines and hand-washing with soap, and increasing awareness of the negative impacts of open defecation through simple, coordinated, long-term campaigns.

By doing so, they are playing a significant role in improving the health of Lodwar residents and helping to reduce the incidence of disease.

What are the challenges?

Water scarcity is a significant challenge to changing hygiene behaviour in Turkana. Many communities rely heavily on seasonal rivers and shallow wells, and travelling long distances to access water is common. Unsurprisingly, the use of clean water is therefore carefully prioritised.

Deep-rooted local attitudes and practices around hygiene and sanitation also present a challenge, Elim says. ‘People are living in dirty conditions but they think they are okay. Often people say, “What are you saying? We are okay. Why are you telling us to do these things?” It is our job to challenge these beliefs and to inform people so they can change their behaviour.’

How will the challenges be met and what makes this change sustainable?

BBC Media Action’s work with local radio stations is just one aspect of the SWIFT programme, which is also working to increase access to safe water in Kenya’s dry northern region. In Lodwar, for example, Oxfam and Practical Action are working in partnership with the Lodwar Water and Sanitation Company (LOWASCO) to drill boreholes and equip them with pumping systems.

With regard to how local radio stations can help tackle cultural barriers and influence behaviour change, Elim says this is one of the topics that he and the other presenters being mentored by BBC Media Action discuss during their training sessions.

Broadcast mentor Patrick has introduced Elim to health officers and other experts who can talk about WASH issues on his programme and lend their weight to the arguments, as well as supporting him to think about how best to discuss topics on air. Other key skills Elim has picked up are editing pre-recorded material and putting together public service announcements, jingles and promos.

In addition to making his programmes more effective, the skills and experience Elim has gained from working with BBC Media Action have increased the long-term capacity of Radio Maata to produce high-quality radio programmes and support local debates and discussions between communities, civil society and policymakers.

And to help ensure that changes in hygiene and sanitation behaviour are sustainable, the station is also playing an important role in promoting accountability for WASH issues among local authorities, and empowering its listeners to demand better services.

‘We want the county government to be active about water,’ explains Elim. ‘We’ve had the County Health Commissioner and County Public Health Officer appear on the programme twice. They have been very co-operative. When people ring in with questions, they are there to give a quick response. They also get to hear the audience’s concerns, and that is a good thing.’

‘No one wants to go back to the bush’: SWIFT brings improved, sustainable sanitation to communities in Kakuma
‘No one wants to go back to the bush’: SWIFT brings improved, sustainable sanitation to communities in Kakuma
‘It takes a minimal amount of time to reach a lot of people’: SWIFT changes hygiene behaviour through local radio broadcasts
‘It takes a minimal amount of time to reach a lot of people’: SWIFT changes hygiene behaviour through local radio broadcasts

About SWIFT

Since 2014, the Sustainable WASH In Fragile Contexts (SWIFT) Consortium has been working to provide access to water and sanitation and to encourage the adoption of basic hygiene practices in the Democratic Republic of Congo (DRC) and in Kenya. Various partners implement SWIFT’s actions in both target countries, in collaboration with governments as well as water providers, including utilities. The consortium is led by Oxfam, and includes Tearfund and the Overseas Development Institute (ODI) as global members. The SWIFT programme is funded by UK aid from the UK government under a Payment by Results (PbR) contract.

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